Christine Sandler is a transformational, strategic and collaborative senior executive with a proven track record of driving revenue growth during corporate transitions and market changes over her 30-year career in financial services. Christine is passionate about evolving the customer experience and is known for building, leading and developing top-performing sales teams.
In 2014, Christine was recruited to Barclays Capital to lead cross-selling efforts and new business generation throughout the U.S. equities business. Christine remained close to her roots leading electronic sales efforts, post-regulatory transition and enabled the organization to regain 50% of lost market share over 18 months.
Prior to Barclays, Christine was Executive Vice President and Head of Global Sales at NYSE Euronext, reporting to CEO Duncan Niederauer, and a member of the organization’s global management committee. Over the course of six years, Christine was tasked with generating global revenue and implemented a transformational shared service approach to sales while focusing on aggressive cost reduction. P&L exceeded $1 billion annually, while costs fell by 11%, exceeding company targets. Christine was chosen by the CEO to lead a global cross-functional team focused on deepening the organization’s customer relationships. Christine drove efforts to implement Salesforce.com CRM system globally, and established a company-wide measurement standard, Net Promoter Score (NPS.) Along with establishment of a metric, client query technology was developed. As a result, NPS improved from -47 to +15 over three years.
Christine served as Managing Director and Head of Electronic Sales at Merrill Lynch following the acquisition of Wave Securities LLC. Revenue and active accounts grew by 300% under her leadership, representing an example of revenue acceleration through change, a central theme present throughout Christine’s career.
Christine led sales efforts at Archipelago LLC, driving market share gains from 2% to 18%. Christine was selected to spearhead revenue efforts for the first affiliate broker of a national securities exchange, Wave Securities. Wave was named “Top Nasdaq Broker” by Institutional Investor, 2005-2006. Christine was an instrumental member of the strategy team tasked with selling Wave Securities to Merrill Lynch in 2006 and remained as Head of Electronic Sales. Prior to her sales career, Christine actively traded on the buy-side and on a proprietary basis this experience served to reinforce her commitment to evolving the end-to-end customer experience.
Christine is committed to Women’s Leadership development and serves as Chair of the Security Traders Association’s Women in Finance committee. She has been recognized as a leader in Women’s empowerment and has been awarded the following accolades: YWCA Academy of Women Leaders in 2008, Excellence in Leadership by Trader’s Magazine in 2013, and Diversity Journal’s Women Worth Watching in 2014.
Christine is a proud angel investor and advisor to many diverse technology start-up companies and is a runner, cyclist, avid reader, amateur chef, gardener and philanthropist.